One strategy which can be used when you have a whiner in your group or project team may be to ____________

A. try to out whine them
B. send an anonymous letter to their supervisor
C. increase the level of CR talk
D. give them the silent treatment
E. all of the above.


ANS: c

Communication & Mass Media

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All of the following are examples of arbitrary communication codes, except ______.

a. facial expressions of emotion b. sign language c. Spanish d. traffic signals

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If you leave out the punch line of a story, the story may not make

any sense. Indicate whether the statement is true or false

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What is one of the major outer orientation functions of flat lighting?

a. it provides drama b. it intensifies texture c. it is highly selective d. it intensifies volume e. it provides optimal visibility

Communication & Mass Media

You should never customize your speech based on situational analysis of your audience.

a. true b. false

Communication & Mass Media