Answer the following statements true (T) or false (F)

1. Tiffany is an architect for the building of a large office complex downtown. Frequently a group of steel workers whistle at her as she climbs a ladder or interacts with staff. The men's actions create a hostile work environment.
2. The most effective sources of new employee sources are job postings on websites.
3. An example of a behavioral-description interview question is "What was the best idea you ever sold to a supervisor, teacher, peer, or subordinate?"
4. Explaining the organization's mission and operations, the job routine and the organization's work rules and benefits should be an integral part of employee orientation.
5. A company that evaluates its long-haul truck drivers based on miles driven over the past 12 months is using subjective appraisal.


1. TRUE
In the hostile environment type of sexual harassment, the person being sexually harassed doesn't risk economic harm, but experiences an offensive or intimidating work environment.
2. FALSE
The most effective sources of new employees are referrals from existing employees, according to HR professionals. Current employees are fairly careful about whom they recommend, and they know the qualifications of both the job and the prospective employee.
3. TRUE
In the behavioral-description interview, the interviewer explores what applicants have actually done in the past. Example: "What was the best idea you ever sold to a supervisor, teacher, peer, or subordinate?"
4. TRUE
Orientation should provide new employees with information about the organization's mission and operations, the job routine, and the organization's work rules and benefits.
5. FALSE
Objective appraisals, also called results appraisals, are based on facts and are often numerical, such as tracking numbers of products the employee sold in a month, customer complaints filed against an employee, or miles of freight hauled.

Business

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Which of the following is not one of the factors listed in the text for why integrative negotiation is difficult to achieve?

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Elise Noble works as a telephone salesperson for the Catalog Division of JC Penney. Her primary job is to call customers with Penney charge accounts to inform them about sale items and ask if they would like to order the sale items. Which of the following kinds of sales presentations would be best for Elise to use?

A. consultative selling approach B. customer service approach C. selling formula approach D. target market presentation E. prepared sales presentation

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Counterfeiting is: A) a federal crime only

B) a state crime only. C) both a federal and state crime. D) determined by the individual.

Business