In the 3-Stage Approach for Generating Organizational Change, the stage in which the leader needs to provide employees with a credible reason for change, usually either a threat or an opportunity, is known as ______.
a. unfreezing
b. forming a powerful coalition
c. changing
d. refreezing
a. unfreezing
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When it comes to tax liability, limited liability companies (LLCs):
A. are taxed as corporations. B. do not require partners to report their share of the LLC's profits on personal tax returns. C. in all states are required to file annual reports with the secretary of state. D. are taxed as partnerships.
The process of developing response formats that are very clear and that are used identically by the various respondents is called scale development
Indicate whether the statement is true or false
Answer the following statements true (T) or false (F)
1. A symbol is a physical object that communicates an unspoken message about an organization’s culture. 2. Management by walking around and a commitment to cleanliness by managers not afraid to clean is a great example to employees about their willingness to ensure quality service, thus setting the example for a strong organizational culture. 3. Placing the quality assurance function in the hands of a line-level employee is more appropriate than management because they are on the front line of service. 4. Leaders must care about what they do, say, and write to ensure the messages they send are what is intended and explicit.
In which of the following cultures punctuality is a strong suit?
A. The Brazilian culture B. The Indian culture C. The Arabian culture D. The Chinese culture