A new nursing leader assesses that there is a low level of trust in the organization. Which staff report would indicate that this is beginning to be corrected?
1. Staff members feel safe to approach the leader and be heard.
2. Systems are in place for staff to have input in decisions.
3. They are expected to communicate clearly with each other.
4. They can expect to receive written notices of praise for work well done.
1
Explanation: 1. Trust, a foundational element in a healthy organization, is interpersonal in nature, not built upon documents, systems, job expectations, or mechanical methods of feedback. Assurance that one is being heard by one's leader is essential to trust.
2. This is important, but not the best answer.
3. This is important, but not the best answer.
4. Written notices of praise are nice, but do not suggest that trust is building.
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