Starbuck’s (1983) story of the failed calculator manufacturer ‘Facit’ is an example of?
a. How organizational learning can actually be a negative thing for organizations because it makes it do things that it shouldn’t
b. How existing knowledge can block the creation of new, and important knowledge
c. How even though technological change happens rapidly, if you are great at what you do, then keep doing it and let the rest take care of itself
d. How calculators are really stupid, boring products
b. How existing knowledge can block the creation of new, and important knowledge
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Franchising is a contractual agreement where one company sells the rights to its brand, logo, and business model to another company
Indicate whether the statement is true or false
The Hewlett-Packard salespeople in the Imaging Systems Division must be knowledgeable about the latest developments in ultrasound and other medical imaging technologies. These salespeople typically carry out:
A) response selling. B) trade selling. C) missionary selling. D) technical selling.
In the morning, the Web-Star salesperson will give a sales presentation to a current client, and in the afternoon, the salesperson will give a sales presentation to a new prospect. How is pre-call planning different for the two presentations?
A) It is more important for new clients, as current clients have the same needs they did when they originally purchased the product, but new clients' needs are unknown. B) It is more important for new clients, as the salesperson must have a more polished, smoother manner with new clients to earn their trust. C) It is useful to do pre-call planning with both old and new clients if you have the time, but a good salesperson can conduct an effective sales call without prior preparation. D) It is equally important for both types of clients, as current clients' needs may have changed since the original purchase. E) It is more important for current clients, as the stakes are higher that they will reject a proposal once they have used the product.
Which of the following is true of the priority of claims?
A) If two or more secured parties claim an interest in the same collateral but only one has perfected his or her security interest, the perfected security interest has priority. B) Although one of the parties to claim an interest in the collateral has perfected his or her security interest, all the parties are given fair and equal priority. C) If two or more secured parties claim an interest in the same collateral but neither has a perfected claim, they are given equal priority irrespective of attachments. D) If two or more secured parties claim an interest in the same collateral but neither has a perfected claim, the first to claim has priority.