During the distributed era, the focus of IS was to be a business visionary
Indicate whether the statement is true or false
FALSE
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Which of the following is the best use of a CRM system for an AdVance salesperson in terms of relationship strategy?
A) remembering customers' birthdays to send them cards to maintain a personal connection and request referrals B) sending regular emails to customers to check on the performance of a previously purchased AdVance fertilizer C) sending emails reminding prospects that AdVance can mix custom fertilizer formulations D) tracking the salesperson's activities and sales on a weekly and monthly basis E) determining what information is still needed to complete the customer's file
GMROI combines two measures: gross profit and return on investment
Indicate whether the statement is true or false
Answer the following statement(s) true (T) or false (F)
1. Checks are a form of demand deposit and represent the vast majority of the financial transactions conducted in the United States. 2. M2 includes time deposits, money market accounts, currency, and demand deposits. 3. Although credit cards are not officially considered to be money they operate as a medium of exchange. 4. The use of credit cards peaked during the 1990s but is dropping at this time. 5. The National Banking Act of 1863 created a banking system of state-chartered banks.
Protection of trade secrets extends both to ideas and to their expression
Indicate whether the statement is true or false