After the sinking of the Titanic, the U.S. Congress passed the ________, mandating among other things that wireless operators be licensed by the secretary of commerce and labor.
A. Radio Act of 1912
B. Communications Act of 1934
C. Wireless Ship Act of 1910
D. Radio Act of 1927
Answer: A
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According to the ________, we should feel a sense of duty to help individuals who have helped us in the past.
A. norm of reciprocity B. anchor-and-contrast theory C. norm of scarcity D. payback theory
The difference between a simple assertion and an empathic assertion is that the latter recognizes and verbalizes the other's position, but the former does not
A. True B. False
At first glance, the notion of communication being both presentational and representational is difficult to grasp. Explain the difference.
What will be an ideal response?
In a disciplinary interview, what task must the supervisor/manager accomplish before handing down discipline to the employee?
a. talk to others b. review the company policy c. hear the employee's side of the story d. give an appraisal interview