From a marketing management perspective, it's best to think of customer service as part of Promotion, not part of Product.
Answer the following statement true (T) or false (F)
True
Firms should view customer service reps as a key part of personal selling, as they are not just fixing the customer's problem, but rather are fixing the company's problem-which is the risk of losing customers due to negative experiences.
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An example of an external user of accounting information is the federal government
Indicate whether the statement is true or false
When Dudley files his Chapter 7 petition, he lists the following debts:
a. $25,000 in back child support and alimony. b. $15,000 for liabilities incurred after drinking and driving. c. $10,000 for past-due student loans. d. $5,000 for past-due rent to his landlord. e. $550 for a past-due phone bill. How will each of these debts be treated by the bankruptcy court.
The construction foreman posted a large sign requiring all work site visitors to don a hard hat and safety glasses. He also purchased copious quantities of both items and made them readily available at the entrance. The foreman is engaged in:
A) Risk identification. B) Risk mitigation. C) Analysis of probability and consequences. D) Control and documentation.
Which of the following statements is not correct?
A. Once an employee's year-to-date wages reach a certain amount prescribed by law, social security tax is no longer withheld. B. Medicare taxes are levied in an equal amount on both employers and employees. C. The amount of social security tax withheld depends on an employee's gross earnings, marital status, and number of withholding allowances. D. Federal law requires that social security, Medicare, and federal income taxes be deducted from the gross pay of most employees.