Negative attitudes and emotions that can lower job satisfaction are called
a. Intellectual element of stress
b. Psychological element of stress
c. Physiological element of stress
d. Job burnout element of stress
b. Psychological element of stress
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One of the eight primary marketing-related reasons for new-product failure is ________.
A. product was marketed as a new product but it did not meet the legal definition of new B. a competitor with a similar product withdrew from the market C. too socially controversial D. the product is too innovative E. poor product quality
Charter Communications uses the order-call ratio to measure the performance of its salespeople. If, in the past year, a salesperson made $13 million in sales, called on 4,312 potential business customers (either by phone or in person), and got 1,216 orders, what was this sales rep's order-call ratio (to the nearest whole number percentage)?
A. 12 percent B. 355 percent C. 36 percent D. 28 percent E. 18 percent
Which of the following best expresses the policy behind the Truth-in-Lending Act?
a. To help borrowers by requiring lenders to charge a "reasonable" rate of interest as determined by the Federal Reserve Board. b. To help small business by requiring that lenders not use as collateral for secured loans a business's most important assets. c. To help debtors for loans for personal, family, or household purpose to be armed with the necessary information on a loan to better bargain for credit and to choose the creditor with the best terms. d. To help lenders by permitting them to investigate a person's credit history without having to worry about state libel laws.
Brad is an employee of Custodial Service, Inc In deciding whether Brad acts within the scope of his employment when he commits a tort against Didi, a court will not consider whether
a. Brad was acting within the scope of the agency. b. Brad was acting within the scope of his employment. c. Custodial authorized the act. d. Custodial was personally at fault.