Which of the following is NOT necessarily a warning sign of a crisis?

A) surprise
B) insufficient information
C) escalating events
D) angry employees


D

Business

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Messages that try to convince the audience to consider then purchase products and services are called what?

A) Direct messages B) Indirect messages C) Business messages D) Persuasive business messages E) Marketing and sales messages

Business

Which of the following is one of Hofstede’s dimensions of national culture?

A. emotions and moods B. language and customs C. collectivism–individualism D. diversity

Business

If you are wronged by an inaccurate news story in a crisis, what is the best course of action?

A) Have your CEO contact the editor for an explanation. B) Go on the attack against the media organization. C) Lay low until the negative story blows over. D) Complain to the reporter or editor.

Business

Both the payback period and the accounting rate of return do not consider the profitability of a project over its life span

Indicate whether the statement is true or false

Business