Which of the following opening statements is most likely to increase respondents’ willingness to participate in a phone survey?

a. “How are you today?”
b. “I’m calling with a special offer.”
c. “I’m calling to ask you to participate in a survey.”
d. “I’m not selling anything.”
e. I’m calling from the XYZ market research company.


d. “I’m not selling anything.”

Communication & Mass Media

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The specific purpose statement clearly identifies the central claim of the speech

Indicate whether the statement is true or false

Communication & Mass Media

Argumentation is the process of offering an opinion or stating information

Indicate whether the statement is true or false

Communication & Mass Media

The two most common types of communication in online support groups are statements of __________ understanding and __________ in which users share their experiences about a condition and/or problem

Fill in the blank with correct word

Communication & Mass Media

Antithesis and alliteration are excellent ways to enhance the rhythm of a speech.

Answer the following statement true (T) or false (F)

Communication & Mass Media