Which of the following statements holds true for performance feedback?
A. It leads to both improved performance and improved attitudes-if handled properly by the manager.
B. It should rely on subjective opinions and references rather than on objective data.
C. It should seldom point the way toward goals or newly targeted actions.
D. The manner of feedback presentation does not have a significant impact on the employees' performance.
Answer: A
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Regarding company interactivity with customers:
A) companies should avoid confusing customers with a broad variety of media. B) companies should look for every conceivable opportunity to interact. C) over-communicating–sending too many messages is a widespread problem. D) All of the above.
Which of the following media is most suitable for having consumers provide input on product design or features?
A) television B) radio C) magazines D) social media E) billboards
Contribution margin is the excess of sales over total variable costs.
Answer the following statement true (T) or false (F)
"Palming off" was one of the earliest forms of unfair competition, but it is not found today
a. True b. False Indicate whether the statement is true or false