Describe at least three advantages that oral communication has over written communication. Provide an example of a situation in which oral communication would be more effective than written communication
Oral communication allows more ways to get your message across to the receiver. You have the opportunity to clarify confusing or misleading statements or comments. The audience has the opportunity to provide immediate feedback. You can use nonverbal clues while communicating with your audience. Providing additional information orally is easier than providing it in writing. Using oral communication, you can pause, accent, and change your voice tone to stress or play down certain points. For example, when assigning a task to a subordinate, a supervisor can stress certain factors that she wants the employee to cover in his report. He can immediately ask questions so that she can clarify the project or provide additional suggestions or requirements.
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Research studies have shown that individuals who are strongly Machiavellian are more
A. likely to lie when they need to. B. persuasive and effective in their lies. C. willing and able con artists. D. All of these choices are correct.
Find the area under the normal curve between the Z values 0.65 and 2.07.
A. 23.86% B. 18.11% C. 29.72% D. 31.44%
Frank is a salesperson of Richard Laundry Equipment. He wants to give a presentation to a five star hotel for setting up an in-house laundry system. The hotel manager sent Frank the hotel's requirements and space constraints for a laundry system. Frank prepared a layout which suited the hotel's requirements. Frank has to select an approach for his allotted ten minute presentation. What advice can you give to Frank?
A. Open with a demonstration to convince the prospect. B. Use the curiosity approach to generate interest. C. Use the product approach to make the prospect aware of discounts. D. Use customer benefit statements due to the time allotment. E. Open with the premium approach as the prospect is a five star hotel.
Assume that investors have recently become more risk averse, so the market risk premium has increased. Also, assume that the risk-free rate and expected inflation have not changed. Which of the following is most likely to occur?
A. The required rate of return will decline for stocks whose betas are less than 1.0. B. The required rate of return on the market, rM, will not change as a result of these changes. C. The required rate of return for each individual stock in the market will increase by an amount equal to the increase in the market risk D. The required rate of return on a riskless bond will decline. E. The required rate of return for an average stock will increase by an amount equal to the increase in the market risk premium.