In order to determine how to deal with a problem employee, Sharon evaluated the employee, the problem, and the context in which the problem occurred. She is applying which of the following perspectives?
A. Participative view
B. Universalist view
C. Autonomy view
D. Contingency view
E. Humanist view
Answer: D
You might also like to view...
Which of the following would be an appropriate handout to accompany an oral presentation?
A) an interesting but unrelated news article B) copies of detailed charts and graphs C) a photo of you, with a caption listing all of your qualifications D) a copy of the presentation text E) copies of all slides
Price elasticity is almost always a negative number due to the inverse relationship between price and volume
Indicate whether the statement is true or false
Wholesalers exclude manufacturers and farmers because they are engaged primarily in production,
but include retailers, as they are selling to the end consumer. Indicate whether the statement is true or false
Interactional justice refers to ______.
a. whether or not the customer believes company procedures for handling service failures are fair b. an assessment by the customer of the fairness associated with whatever compensation he or she received to rectify a service failure c. the customer’s feeling of being treated with respect and courtesy and given the opportunity to express the complaint fully d. the guest’s satisfaction with the adequacy of the information and communication provided by the organization