Answer the following statements true (T) or false (F)

1. There are a number of circumstances in which deference is expected.
2. Beth wants to help Bernie refine his arguments for an important upcoming debate. She
should probably avoid doing so if such advice will result in decreasing Bernie’s confidence
rather than altering his position.
3. When we have a long-standing relationship with a friend, it is safe to assume our credibility
with him or her is high.
4. It is impossible to accurately predict the response patterns of your audience.
5. Reliance on examples reflecting an advocate’s assessment of his or her audience’s self-
interest can seem insulting to listeners.


1. true
2. true
3. true
4. false
5. true

Communication & Mass Media

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Answer the following statement true (T) or false (F)

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Increasing the volume and pitch of your voice to emphasize that a specific point in your speech is important is an example of

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