Service provided by multiple servers acting in parallel is referred to as:
a. Multi-platform servicescape
b. Multiple-phase queuing system
c. Multiple-channel queuing system
d. Multi-delivery servicescape
c
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All of the following would be tasks of post-implementation review except:
a. ensure a correct conversion by planning, controlling, and conducting an orderly installation of the new system b. determine if the user is satisfied with the new system c. identify how well the system's performance corresponds to the performance requirements d. evaluate the quality of the new system's documentation
All of the following statements about public key cryptography are true except:
A. public key cryptography uses two mathematically related digital keys. B. public key cryptography ensures authentication of the sender. C. public key cryptography does not ensure message integrity. D. public key cryptography is based on the idea of irreversible mathematical functions.
Which kind of marketing involves sending an offer, announcement, reminder, or other item to a person at a particular postal address?
A) kiosk marketing B) direct digital marketing C) mass marketing D) direct-mail marketing E) telephone marketing
As an employee, having access to a company car and an expense account, these are considered what type of rewards?
a. employee benefits b. fringe benefits c. overhead d. salary packaging e. none of the above