Which of the following would be the best opening for a routine request?

A) Please send me a summary of the eastern region's sales data for April.
B) As soon as you get this, send me last month's sales data.
C) I know you may not want to, but send me last month's sales data.
D) I am very sorry to ask you to do this.
E) Hopefully, this will not be too much trouble for you.


Answer: A
Explanation: A) The first response is best because it is simple, direct, and specific. Note that the tone is polite and includes the word please, so the request doesn't sound demanding.

Business

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