The open-door policy is an example of alternative dispute resolution.
Answer the following statement true (T) or false (F)
True
Sometimes problems are easier to solve when an impartial person helps to create the solution. Therefore, at various points in the discipline process, the employee or organization might want to bring in someone to help with problem solving. Rather than turning to the courts every time an outsider is desired, more and more organizations are using alternative dispute resolution (ADR). An open-door policy, one of the techniques of an ADR, is an organization's policy of making managers available to hear complaints.
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What will be an ideal response?
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Indicate whether the statement is true or false