Describe how culture led to ethical lapses at Enron.
What will be an ideal response?
The culture at Enron, as noted in the study cited in the chapter, was characterized by risk-taking, non-conformity with rules and combative communication. These foundations of the culture led leaders to disregard those who advocated caution or warned about rules violations.
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When using the Decreased Options Technique (DOT), group members are given a limited number of colored stickers to "dot" the most important ideas or options during the sort ideas step
Indicate whether the statement is true or false
A speaker should write out the content of supporting materials on a separate note card when:
A) the supporting material is not simple enough to remember. B) the speaker forgot to include the support in the preparation outline. C) there is a podium available to hold the extra note cards. D) there are extra cards after preparing the main and supporting points. E) the speaker cannot find the right key words for the supporting material.
In his speech about how public schools in the United States do not receive equal
funding, Dani visualized how some students sat in immaculately kept classrooms, outfitted with the latest technologies, while other students sat in dilapidated classrooms with peeling paint, falling plaster, old chalkboards, and tattered maps dating back to the 1950s. By visualizing the conditions for her audience, Dani likely ______. w. stirred their emotions x. prompted them to think more deeply about the topic y. distracted them, since visualization "works" for readers but not listeners z. clarified information for them that otherwise might be vague or unclear A) all of the above B) all of the above, except x C) all of the above, except y D) all of the above, except z
People who refuse to consider the merits of a speaker's point if it conflicts with their own and who tend to overreact to certain forms of language, such as profanity, usually have what barrier to effective listening?
A. selective listening B. glazing over C. rebuttal tendency D. closed-mindedness