In preparing flexible budgets, the first step is to identify the fixed and variable components of the various costs and expenses being budgeted

Indicate whether the statement is true or false


True

Business

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When consumers have problems with a Web site, they use ________ dimensions to evaluate e-service quality.

A. Responsiveness, compensation, and contact B. Efficiency, fulfillment, reliability, and privacy C. Empathy, efficiency, and expectations D. Tangibility, efficiency, and fulfillment E. Reliability, privacy, and assurance

Business

When a group of plaintiffs with common claims collectively bring a lawsuit against a defendant, it is known as consolidation.

Answer the following statement true (T) or false (F)

Business

If a firm has substantial capital or financing leases disclosed in the notes but not capitalized in the financial statements, then:

a. the times interest earned ratio will be overstated, based upon the financial statements. b. the fixed charge ratio will be overstated, based upon the financial statements. c. the debt ratio will be understated. d. the working capital will be understated. e. None of the answers are correct.

Business

During business negotiations, which group of individuals is most likely to place more emphasis on the surrounding context than on the actual words?

A) Germans B) Americans C) Canadians D) Japanese

Business