The CERCLA trust fund is financed by a:
a. tax on chemical feedstocks.
b. surtax on businesses with annual incomes over $2 million.
c. tax on petroleum.
d. All of these.
d
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You plan on conducting a Level 3 evaluation (per Kirkpatrick’s evaluation model) to show how successfully call center agents are using the techniques (that they learned from e-learning courses) during their actual calls. This evaluation is aligned with the ______ category of Brinkerhoff’s training impact model.
a. program capabilities b. critical actions c. key results d. business goals
Which of the following types of organisations are typically more likely to offer better access to work–life balance initiatives:
a. large, public sector organisations b. large, private sector organisations c. small, private sector organisations d. small, not-for-profit organisations
Which statement about communicating across cultures is correct?
A) You can convey decorum by speaking slowly and distinctly. B) You can help audiences follow your comments by minimizing your use of media. C) You can convey key points more effectively by mentioning concrete examples. D) You can use humor to defuse tense moments or encourage participation. E) You can add an air of informality by speaking in local slang.
Myla is in charge of producing 100 air conditioning units a day. Her team knows that if they do not meet this requirement they could possibly get a pay cut or lose their jobs. Thinking of the Blake Mouton Grid, Myla has a ______________ concern for people and a_____________ concern for production.
a. Low, high b. Low, low c. High, low d. High, high