The new product characteristic that refers to how well a new product fits into potential customers' needs, values, product knowledge, and past behaviors is

A. compatibility.
B. trialability.
C. complexity.
D. competitive advantage.
E. observability.


Answer: A

Business

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Indicate whether the statement is true or false

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One of the basic elements of sociologist Everett Roger's Diffusion theory is the concept of an "adoption process." The first step in this adoption process is:

A) interest. B) evaluation. C) trial. D) adoption. E) awareness.

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Which of the following direct marketing methods has the highest response rate?

A) direct mail B) telemarketing C) catalogue marketing D) direct e-mail

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A. hidden area B. unknown area C. open area D. blind area

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