Maintaining ___________ amounts of inventory can mask other problems in the organization.
What will be an ideal response?
Excess
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Answer the following statements true (T) or false (F)
1.Relationships between leaders and followers do not tend to change over time. 2.Out-group formation represents a dilemma for a leader. 3.A leader who lacks emotional intelligence could still be politically savvy. 4.The role of followers in leadership processes is often forgotten or underestimated. 5.The currency of exchange (in relationships) can be either tangible or intangible.
Describe referent power and give an example.
What will be an ideal response?
Which type of proof statement would be best for a salesperson trying to convince a current customer to place a larger order?
A. Guarantees and warranties B. Customer testimonials C. Proof results of the seller D. Research results from independent studies E. Past sales figures of the buyer
When Jack-in-the-Box faced an E.coli crisis, the company took a proactive approach to handling the situation by ________
A) modifying its menu B) hiring a microbiologist C) changing all of its suppliers D) firing the entire board of directors E) shutting its restaurants for six months