It is wise to engage in critical listening in almost all

communication situations.

Indicate whether the statement is true or false


True

Communication & Mass Media

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Sonya wants to show Quinn she understands what he’s saying by paraphrasing. She might start by doing which of these?

a. Asking questions like, “Then what happened?” b. Indicating her involvement by saying, “Oh, I see.” c. Restating his message by saying, “In other words, you’re saying….” d. Remaining silent, nodding, and maintaining eye contact.

Communication & Mass Media

Why might an organization tolerate an outlaw who does not follow the norms or values of the organization?

What will be an ideal response?

Communication & Mass Media

Describe pressure to fail

What will be an ideal response?

Communication & Mass Media

Active-audience theories attempt to understand what the media do to people

Indicate whether the statement is true or false

Communication & Mass Media