Answer the following statements true (T) or false (F)
1. Middle-level managers are responsible for operational control.
2. An equipment control that monitors the use of computers is part of the informational area of organizational control.
3. Drug tests at hiring are an example of the human resources area of organizational control.
4. Bureaucratic control is characterized by the use of rules, regulations, and formal authority to guide performance.
1. FALSE
Operational control is done mainly by first-level managers, those with titles such as "department head," "team leader," or "supervisor."
2. FALSE
The physical area of organizational control includes buildings, equipment, and tangible products. Examples include equipment controls to monitor the use of computers, cars, and other machinery.
3. TRUE
The controls used to monitor employees in the human resources area of organizational control include personality tests and drug testing for hiring, performance tests during training, performance evaluations to measure work productivity, and employee surveys to assess job satisfaction and leadership.
4. TRUE
Bureaucratic control is an approach to organizational control that is characterized by use of rules, regulations, and formal authority to guide performance.
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What will be an ideal response?
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