What is the goal of empathetic listening?
a. It encourages the patient to divulge information.
b. It allows for time to pose another question to the patient.
c. It indicates the conversation has come to a close.
d. It allows the nurse to interpret what the patient has said.
ANS: D
Empathetic listening is a skill that helps the nurse interpret what the patient is saying. A nurse has not really listened until the nurse has understood what was intended by the speaker.
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