In a service blueprint, activities are divided between those above and those below the line of ________ to a customer.
A. threshold
B. distinction
C. visibility
D. motivation
E. demarcation
Answer: C
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In what way do long-term employees differ from new employees that makes ethics training just as important for them as it does for new hires?
a. They are typically more complacent in their views about proper behavior. b. They are less likely to try to set an ethical example for their own superiors. c. They are in a better position to take advantage of ethical loopholes in the organization. d. They more significantly shape the organization’s ethical tone.
Howard ordered an aluminum storm door for $249.99 . Before it was delivered, the same store from which he ordered the door ran an ad in the paper for the same storm door at $179.99 . Howard called the store and demanded the advertised price. If the store says "okay":
a. Howard must pay $179.99. b. Howard must pay $249.99. c. there is no contract. d. there is a contract for the reasonable value of the door.
The function f (x, y) = x 2 + y 2 has a single global minimum and is relatively easy to minimize
a. True b. False Indicate whether the statement is true or false
Starting to invest early for retirement increases the benefits of compound interest.
Answer the following statement true (T) or false (F)