Communication strategy is critical to the success of change
Indicate whether this statement is true or false.
Answer: T
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The process of producing clear and distinct sounds is called pronunciation
Indicate whether the statement is true or false
When Mary first came to the US from Mexico, many people either avoided talking to her or assumed that she must lack training
Mary, though, thought that people avoided her because she actually had a much higher level of training and education than her coworkers did. These ______ led to anxiety and uncertainty in the organization. A. Perceived differences B. Ideals C. Clique groups D. Strategies
Organizational culture affects all aspects of how the work gets accomplished
Indicate whether this statement is true or false.
When working to manage a conflict, it is important to first ___________
a. set the stage b. identify the goal c. weigh costs and benefits d. evaluate your choices