For service organizations, customer relations are part of the supply chain and customers are part of the value chain
Indicate whether the statement is true or false
False
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What is the main difference between discrimination and prejudice?
What will be an ideal response?
A number of studies of bankruptcies have shown that certain combinations of ratios, like the Altman Z-score, have good predictive power in indicating the likelihood of bankruptcy
a. True b. False Indicate whether the statement is true or false
Complete the statement, using the following terms: increase, decrease, or have no effect on. Decreases in variable costs per unit ________ contribution margin per unit and ________ the breakeven point.
What will be an ideal response?
What is the value in quickly tallying the votes on possible solutions in an ethical decision-making workshop?
a. It helps attendees understand the complexity of the issues by showing that not everyone will agree on solutions. b. It helps force those who make the wrong ethical decisions to take accountability for bad choices. c. It shows attendees that there can be many right answers to an ethical dilemma. d. It allows for quick, multiple revotes to demonstrate how consensus can be achieved with subsequent ethical training.