A team leader carefully observes how teammates respond to her communication. Then she changes the way she communicates to break down any barriers she thinks might be in the way of understanding. She is reflecting the ability to:
A. Self-monitor
B. Establish coorientation
C. Demonstrate competency
D. All of the above
E. None of the above
A
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Which of the three attitudes of self-presentation communicates that you are open to the opinion, concerns, and questions of others?
A. flexibility B. commitment to the conversation C. mindlessness D. availability
A chart that appears on the sports page and shows the match-up of teams that are playing in a tournament and how they will proceed to the championship is a type of _______________ chart
a. organizational b. bar c. refer d. pie
People who refuse to consider the merits of a speaker's point if it conflicts with their own and who tend to overreact to certain forms of language, such as profanity, usually have what barrier to effective listening?
A. selective listening B. glazing over C. rebuttal tendency D. closed-mindedness
A financial analyst stresses the recency of testimony included in his presentation to stockholders. This means he is emphasizing that the testimony is
a. unbiased. b. authoritative. c. up to date. d. important.