Erika has an upcoming meeting with Maggie, a prospective client. John, Erika's senior manager, tells her to observe Maggie's body language to determine whether the firm can expect business from her. To gauge Maggie's interest in the conversation, he tells Erika to observe whether she leans forward while listening. Which of the following forms of nonverbal communication is John referring to for gauging the outcome of the conversation between Erika and Maggie?
A. Gestures and posture
B. Facial expressions
C. Perceptual emotions
D. Tactile expressions
Answer: A
You might also like to view...
A U.S. Treasury bond will pay a lump sum of $1,000 exactly 3 years from today. The nominal interest rate is 6%, semiannual compounding. Which of the following statements is CORRECT?
A. The PV of the $1,000 lump sum has a smaller present value than the PV of a 3-year, $333.33 ordinary annuity. B. The periodic interest rate is greater than 3%. C. The periodic rate is less than 3%. D. The present value would be greater if the lump sum were discounted back for more periods. E. The present value of the $1,000 would be larger if interest were compounded monthly rather than semiannually.
When in situations they dislike, employees with positive core self-evaluation tend to
A. blame other people for their problems. B. experience high job dissatisfaction. C. act aggressively toward others. D. experience feelings of anger, guilt, and nervousness more than others. E. seek change in socially acceptable ways.
Which of the following would be the specific purpose of an informative speech?
a. to motivate individuals to run b. to explain the signs of a heart attack c. to encourage audience members to donate to earthquake relief d. to convince people to vote for a specific candidate
'Preapproach' is the first stage in the selling process.
Answer the following statement true (T) or false (F)