Patrick knows that when he wants to get a haircut, he needs to call ahead for an appointment. He knows this even though he has never been told directly. This example illustrates a(n) _____ rule
a. explicit
b. implicit
c. content
d. relational
b
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If, during a job interview, someone asks you to describe your weaknesses, you should
a. deny that you have any. b. choose a weakness that is really a strength (I work so hard that I often come in early to get a jump on the day). c. tell a funny story about how a "weakness" became a friendly running joke in the office. d. identify a real weakness and explain what you have done to overcome or minimize it. e. assume that the interviewer hasn't noticed any weaknesses on your application or resume.
Which statement is not a principle of nonverbal communication?
A) Nonverbal communication is both intentional and unintentional. B) Few, if any, nonverbal signals have universal meaning. C) When a speaker's verbal and nonverbal channels send conflicting messages, we tend to trust the nonverbal message. D) Strong content can mask and, in most cases, overcome poor delivery.
Geographic locations do NOT account for language differences in the United States
Indicate whether the statement is true or false
"I felt really embarrassed when Delice told my secret." This is an example of ____
A) You-language. B) abstraction C) dual perspective D) hypothetical language E) owning your feelings and thoughts