The ability to speak and listen effectively can mean the difference between succeeding and failing in a job

Indicate whether the statement is true or false.


Answer: T

Communication & Mass Media

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Which one of the responses below is not an aggressive trait as defined by Infante?

a. Assertiveness. b. Neuroticism. c. Hostility. d. Argumentativeness.

Communication & Mass Media

How one sees the world, as influenced by the social, political, and cultural experiences that frame and mark her/him refers to which of the following terms?

A. Rituals B. Perceptions C. Interpretations D. Identities

Communication & Mass Media

Which of the following is NOT one of the guidelines for effective apologies?

A) Admit wrongdoing. B) Justify your behavior by mentioning that everyone does it or that others have done worse. C) Avoid excuses. D) Give assurance that it will not happen again.

Communication & Mass Media

Persuasion is the process of changing or reinforcing the listeners' attitudes, beliefs, values, or behavior

Indicate whether the statement is true or false

Communication & Mass Media