The prospective buyer says, "I would buy your line of cleaning products if you offered a quantity discount." The salesperson responds, "Discounts are commonly offered in this business and if you order today, I am authorized to give you a cumulative quantity discount." The salesperson has:
A. used a sales dodge.
B. benchmarked the sale.
C. turned an objection into a condition of sale.
D. used forestalling.
E. implemented a contingency objection.
Answer: C
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Cheyenne Company has budgeted the following information for June: Cash receipts$271,000 Beginning cash balance 5,000 Cash payments 280,000 Desired ending cash balance 25,000 If there is a cash shortage, the company borrows money from the bank. All cash is borrowed at the beginning of the month in $1,000 increments and interest is paid monthly at 1% on the first day of the following month. The company had no debt before June 1st. The amount of interest paid on July 1 would be:
A. $290. B. $250. C. $221. D. $400.
With which step does the progressive discipline process end?
A. a written warning and a threat of temporary suspension B. an official written warning C. termination D. an unofficial spoken warning E. temporary suspension and a written notice
The element of reception in the communication process refers to
A. the symbolic forms by which information is communicated. B. the receiving the encoded message and decoding it into an understandable form. C. the process of putting messages into symbolic form. D. determining the meaning and significance of decoded messages.
______ are a sequence of actions to be followed in order to achieve an objective.
a. Procedures b. Policies c. Rules d. Budgets