Which of the following techniques reduces the cost of processing transactions?
A) Mean absolute deviation B) SMED
C) Backflushing D) Pareto analysis
C
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Which selection method is used by organizations to identify employees who innovate, share ideas, and take initiative?
A. psychological testing B. ambition research C. physical ability D. technical proficiency E. structured interview
The frequently asked questions (FAQs) pages of many companies have been replaced with options for _____.
A. questionnaires B. open-ended questions C. graphical data D. statistical survey
Examples of recurring costs include
a. software acquisition b. data conversion c. personnel costs d. systems design
"Will you need one box of nails or two to go with those roofing shingles?" is an example of an alternative-choice close.
Answer the following statement true (T) or false (F)