What characteristic do your book's authors add to the eight cultural characteristics identified by Marlene Rossman?

A) attitudes about women
B) attitudes about business communication
C) attitudes about college students
D) attitudes about sex
E) attitudes about the United States of America


Answer: B

Communication & Mass Media

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The two fields that have contributed most to the study of personal relationships are ______.

A. social psychology and sociology B. social psychology and communication C. communication and family studies D. family studies and sociology

Communication & Mass Media

If you want to identify whether a conflict situation has gone through productive and destructive phases using the Hocker-Wilmot’s Conflict Assessment Guide, the most likely step you will use is:

a. Orientation to the conflict. b. Analyzing patterns. c. The nature of the conflict. d. Forgiveness and reconciliation.

Communication & Mass Media

Matching

1) Form of power based on French and Raven?s Five Bases of Power where an individual?s expectations that he or she will be punished by another if he or she does not conform to that person?s influence attempt. 2) Level of influence where a person accepts another?s request because he or she can see either potential reward for complying or potential punishment for not complying. 3) Form of power based on French and Raven?s Five Bases of Power is based on an individual?s perceptions of another?s competence and knowledge in specific areas. 4) Level of influence where a person accepts another?s request because he or she identifies with and wants to establish a relationship with that particular person or group. 5) When we cause that person to alter his or her thinking or behavior as a result of accidental, expressive, or rhetorical communication. 6) Form of power based on French and Raven?s Five Bases of Power where an individual?s perceptions of another?s right to influence or prescribed behavior for her or him has been granted by some person or body of people outside the immediate relationship. 7) Form of power that rests on an individual?s perceptions of responsibility to others. 8) The degree to which we believe a source can control our thoughts, feelings, or behavior. 9) Form of power based on French and Raven?s Five Bases of Power where an individual grants another individual the ability to influence her or him because he or she desires to be like the person who is doing the influencing. 10) Form of power where influence occurs because of the nature of the relationship and the desire to please another within the relationship. A) Referent Power B) Expert Power C) Influence D) Power E) Influence F) Reward Power G) Identification H) Identification I) Moral Responsibility Power J) Legitimate Power K) Relational Power L) Internalization M) Compliance N) Persuasion O) Coercive Power

Communication & Mass Media

Asking open-ended questions are best used when the researcher wants each participant's unique view.

Answer the following statement true (T) or false (F)

Communication & Mass Media