Why is the ability to conduct and participate in meetings a crucial management skill?
It is a crucial skill because the average executive spends a significant part of each day in meetings and most executives consider at least a third of meetings to be unproductive. Those who run meetings well are judged to be better managers. Knowing when to call a meeting, how to conduct it effectively, and how to follow up are valuable skills.
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Reactive service desks ____.
A. often have multiple people taking ownership of incidents B. automate activities such as logging, tracking, and providing status updates C. capture all pertinent data D. meet clearly defined individual, team, and department goals
Bennett is sending an e-mail message about a change in procedure for submitting work hours. Which of the following represents the most direct opening?
A) Recently, the management staff discussed our process for submitting work hours. B) A new procedure for submitting work hours will go into effect on April 1. C) Are you in the mood to try something a little different? D) We all hate when procedures change, but this change is needed.
Consumerism is a movement of citizens, government agencies, and the business community that advocates the preservation, restoration, and improvement of the environment.
Answer the following statement true (T) or false (F)
Patch Products is an Australian company that has given permission to several Latin American companies to manufacture and market its patented Spanish/English children's frame tray puzzles. Because Patch uses licensing as its global marketing strategy, it:
A. must only pay a minimal royalty to the licensed companies B. cannot control how the puzzles are manufactured C. has involved itself in the global marketing strategy that gives it the greatest amount of control D. cannot have any control over how the puzzles are promoted or distributed E. chose a method of global marketing that created minimal risk