You are the executive director of the local animal humane society. A staff member you supervise has been working at the society for less than one year. At the 6-month, you discuss with this employee that they seem to have mastered the basic tasks of the job but not the more difficult tasks. You have noticed lately that they seem a bit disillusioned about the job and the process of caring for these animals that seem so sad to be in the facility. Based on the Situational Leadership Approach, which leadership style should you exhibit?
A. delegating
B. supporting
C. coaching
D. directing
C. coaching
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A study of factors thought to be important in purchasing an automobile uses the following question: "Have you purchased an automobile in the last two years?" This is an example of what type of question?
A) screening B) warm-up C) complicated D) classification E) ferreting
A failure to exercise care or to act as a reasonable person would act is a breach of the ________.
A. res ipsa loquitur B. contract C. peace D. duty of care
What function do gestures perform in presentations?
a. establish a connection with the audience b. create a more serious mood c. distract the audience from speaking errors d. reinforce your message
An employee of Slap-em-up Construction Company negligently drops some materials and
injures a pedestrian on the sidewalk below. The liability of the employer to the injured pedestrian depends on: A) Whether the employee intended to drop the materials. B) If the agency arrangement was fully disclosed. C) The motivation of the employee in dropping the materials. D) If the employee was within the scope of employment when the materials were dropped. E) None of the above.