Shein Ketchup Company has procured a filling machine for ketchup from Alpha Industries Ltd. What should Mark, a salesperson at Alpha Industries Ltd., do to ensure a reorder by Shein Ketchup Company?
A. He should give the impression of a fair adjustment of price.
B. He should set high expectations for the products bought by the customer.
C. He should continuously monitor the customer's perception of product performance.
D. He should browbeat the customer if it attempts to secure a satisfactory adjustment.
E. He should compel the customer to reorder by giving discounts.
Answer: C
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