Vince, an HR manager, conducts a survey to learn which benefits employees value the most. However, he finds that the survey results are difficult to apply. What is the most likely reason?
A. Software is the only method employees will accept to help them choose their benefits.
B. The costs of turnover at Vince's company are high.
C. Employees have very different opinions about what they value.
D. The employees only value medical insurance.
E. Employees expect to receive benefits that are legally required and widely available.
Answer: C
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a. Customs b. Mores c. Biases d. Beliefs
Situational influences refer to
A. both the objective and subjective attributes a consumer uses to compare different products and brands. B. the temporary impediments to a consumer's purchase decision. C. psychological concepts that are useful for interpreting buying processes and directing marketing efforts. D. the feelings of postpurchase anxiety that can arise from a number of different factors including social surroundings, physical surroundings, psychological effects, and precedent states. E. the five aspects of the purchase situation that impact the consumer purchase decision process: purchase task, social surroundings, physical surroundings, temporal effects, and antecedent states.
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Indicate whether the statement is true or false
In Six Sigma, the goal of quality perfection is represented by having a process sample average that falls below a control limit that is placed how far above the true process mean?
a. Three standard deviations b. One standard deviation c. Six standard deviations d. Four standard deviations