When Dr. Baird announces the highest score on the calculus exam, Noll notices that it's his grade. He doesn't want to appear immodest, so he keeps his elation inside. Noll is managing his emotions thorough
a. inhibiting his emotional display.
b. simulating his emotional display.
c. marking his emotional display.
d. intensifying his emotional display.
A
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A) have been welcomed by television advertisers. B) undermine the attraction of television as an advertising vehicle. C) allow advertisers to reach potential customers in greater numbers. D) reduce costs for advertisers.
For supervisors, success largely depends on their ability to organize the work of their subordinates
Indicate whether the statement is true or false
A good example of a reflective question or empathic strategy is
a. "Are you in a bad mood today or what?" b. "What the hell were you thinking when you did that?" c. "How did you feel when Erica left without saying anything?" d. "Why do you always do this to me at the last minute?"
Once you have completed your preparation outline, you should analyze it by asking all of the following questions EXCEPT
A) Does the speech as outlined fulfill the purpose you have specified? B) Will the signposts help listeners understand the flow of each idea into the next? C) Does it include appropriate delivery cues? D) Have you chosen the best supporting material?