Which of the following is a key principle of Chester Barnard’s ideas about organizing?
a. Individual behaviour is rarely predictable
b. Effective and efficient communication is central to decision making
c. Authority only exists in so far as people are willing to accept it
d. All of the above
d. All of the above
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A cosmetics store sees to it that customers who walk in are assisted by store personnel. Personnel are trained to ask customers questions, find out what they want, and make suggestions accordingly
Which of the five determinants of service quality is reflected here?
When Roberta sat to listen to her employee give his resignation, she gave her full attention to hear all he had to share. She wanted to be fully present in the moment. What communication competency was Roberta practicing?
A. effective listening B. mindfulness C. self-disclosure D. emotional Intelligence
Explain what is meant by an implied warranty of habitability and how this doctrine has changed the common law approach with respect to residential leases
The maximax criterion is described as the least pessimistic method and the one with the lowest level of risk
Indicate whether the statement is true or false