There should be at least two headings of each type

a. true
b. false


a

Business

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Answer the following statements true (T) or false (F)

1. The Juran Trilogy was published by Joseph Juran in 1986 after almost fifty years of research. 2. Quality planning, monitoring, and management are the three processes included in the Juran Trilogy. 3. The Juran Trilogy reminds us that knowing the needs, wants, expectations, capabilities, and behaviors of targeted guests are the starting point of a delivery system. 4. Service standards should be established at the end of the planning process.

Business

The function that defines the probability distribution of a continuous random variable is a

A. normal function. B. uniform function. C. either normal of uniform depending on the situation. D. probability density function.

Business

The FLSA carries only criminal penalties for violations

Indicate whether the statement is true or false

Business

Rules of thumb that managers use to simplify decision making are known as ________.

A. heuristics B. folksonomies C. algorithms D. sophisms

Business