Jenny wants to take an active role in her conflict management. What is the best advice that you can offer her?

a) Focus on only one side of the communication exchange.
b) Deny responsibility.
c) Listen carefully.
d) Focus on the past.


Answer: c

Communication & Mass Media

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Even though Darryl is in his thirties, he still calls his former kindergarten teacher Mrs. Irvin, despite her urging him to call her Elaine. Darryl is exhibiting ______.

a. reification b. muting c. negative contagion d. code switching

Communication & Mass Media

What is true about children and conflict, according to the studies about ending disagreements?

a. Children learn conflict by reading books. b. Children use the learned conflict styles only inside the family. c. Adolescents end disagreements with negotiation more often than other styles. d. Children have many opportunities to learn creative forms of dealing with conflict.

Communication & Mass Media

Define the rule of similarity and give an example.

What will be an ideal response?

Communication & Mass Media

______ help clarify the relationship between society and individuals, and the relationship between the forces of structure and agency.

A. Editorial decision-making B. Socialization C. Journalism D. Roles

Communication & Mass Media