Which of the following statements about delegation of responsibility and authority is true?
A. It does not require a subordinate to report back to his or her boss.
B. It can occur between any two individuals in any type of structure with regard to any task.
C. It does not require a subordinate to take accountability for achieving results.
D. All managers are comfortable fully delegating assignments to their subordinates.
E. Managers should use delegation to escape their own responsibilities.
Answer: B
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Which of the following is an example of services differentiation?
A) Berry's has an intensive training program for its customer-facing staff, to ensure a consistent service standard. B) The Swan Hotels use a distinctive signature fragrance in all outlets so that customers can associate the fragrance with the hotel. C) JEK's sophisticated customer database allows the company to handle queries and product returns much faster than competitors. D) RTZ shifted its products from supermarket aisles to exclusive stores as it realized that customers were willing to pay more in stores. E) Hayley's found success by allowing buyers to customize the color and some features of its appliances before buying them.
Coca-Cola's Minute Maid unit is introducing a new premium fruit beverage. The primary promotional objective of marketing communications for the new product should be to create awareness
Indicate whether the statement is true or false
In the context of self-determination theory, ________ refers to the need to feel interpersonally connected with others.
A. dexterity B. relatedness C. thoughtfulness D. agility
The value of the correlation coefficient "r" ranges between
A) - infinity and + infinity B) +1 and + infinity C) 0 and -1 D) -1 and +1 E) 0 and +1