What are the pros and cons of mail?
What will be an ideal response?
Pros: personalized touch.
Cons: limited audience
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List the eleven strategies for promoting a positive service culture.
What will be an ideal response?
Which of the following, according to Taguchi, represents the two categories that affect the design of any product or system?
A. control factors and noise factor B. special causes and assignable causes C. variations due to supplier and variations due to manufacturer D. variations due to manufacturer and variations due to consumer
In this theory, the leader’s focus in on the job to be done.
a. Skill theory b. Task-focused theory c. Leader-centered theory d. Hybrid theory
A person with a high degree of optimism is likely to experience low job satisfaction because he or she tends to have unrealistic expectations
Indicate whether the statement is true or false.