Which two elements does the interaction model of communication add to the action model?
A. feedback and context
B. channel and noise
C. encoding and decoding
D. message and feedback
Answer: A
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When a parent feels lonely and unneeded when the last kid goes off to college, gets a job, or gets married, the parent will often find activities or objects to fill the void that is left. Packard refers to this need as a. the need for roots
b. the need for creative outlets. c. the need for love objects. d. the need for forgiveness.
According to the text, what is the most inherently interesting type of supporting material?
a. a startling introductory device b. a specific purpose statement c. a summary d. an anecdote
Clarifying, encouraging, and paraphrasing are all skills for use in what type of listening?
a. reflective listening b. real listening c. superficial listening d. arrogant listening
Which item below is NOT one of the recommendations for how to write a cover letter?
A. State basic facts-for example, the position you seek, how you heard about it, and your general qualifications. B. Describe your major experiences and strengths as they relate to the job. C. Achieve the reader's attention, interest, desire, and action. D. Repeat the information you have listed in the résumé.