Ryan is starting a new job and is both excited and nervous. At his previous job, employees always ate lunch at their desks and often worked 10-12 hour days. With the new job, Ryan isn’t sure what to expect--should he stay late? Should he pack a lunch? Should he wear a suit? According to Berger, Ryan’s questions are examples of ______.

A. behavioral uncertainty
B. deviance
C. expectancy violation valence
D. passive uncertainty reduction


A. behavioral uncertainty

Communication & Mass Media

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Nonverbal communication is ______.

a. communicating without speaking b. limited to communication that uses signals c. all forms of communication except symptoms d. communication without words

Communication & Mass Media

A politician opens her speech in your hometown by saying, "I'm thrilled to be here. This is

one of the prettiest, friendliest towns I visit along the campaign trail." You recognize this as A. telling a hypothetical story. B. establishing credibility. C. sharing a personal anecdote. D. building rapport.

Communication & Mass Media

CHOOSE ALL THAT APPLY. Rhetoric studies all influences on communication, including which of the following?

a. Media content b. Technology c. Architecture d. Politics

Communication & Mass Media

“Tell about a time you worked on a team project” is which type of question?

a. Bipolar b. Closed c. Open d. Unipolar

Communication & Mass Media