Title insurance protects an owner of real property from losses due to defects in title and undisclosed liens or encumbrances
a. True
b. False
Indicate whether the statement is true or false
True
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Identify a true statement about customer complaints in the sales process.
A. A fair settlement made in the customer's favor helps to resell the company and its products. B. Avoiding complaints by setting high expectations is best. C. A customer who does not complain is a happy customer. D. It is wise to assume that all complaints are unjustified. E. Complaints are completely eliminated through personal visits by sales representatives.
The choices you make when in conflict ultimately determines the conflict’s ______.
Fill in the blank(s) with the appropriate word(s).
Ethics and ethos are the same thing.
Answer the following statement true (T) or false (F)
As the sorority members fought meeting after meeting about whether to rent a house on campus or find a house off campus, Ying remained silent, and her sorority sisters accused her of “not caring” and being “apathetic.” Ying was using which conflict-handling style?
a. dominating b. avoiding c. integrating d. compromising