Emphatic listeners prioritize reason and logic over the emotional aspects of a speech
Indicate whether the statement is true or false
F
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One study reported in the text compared the credibility ratings of baby faced and mature faced commercial spokespersons. The researchers discovered all of the following, except ______.
a. Mature faced spokespersons were rated as having more trustworthiness than baby faced spokespersons. b. Male spokespersons were rated as having more expertise than female spokespersons. c. Baby faced spokespersons were rated as having less expertise than mature faced spokespersons. d. The effects of being baby faced or mature faced had nothing to do with the age, attractiveness, or facial expressions of the spokespersons.
Consistent with the UN studies, the ______ study shows Nordic countries to have least gender inequality.
Fill in the blank(s) with the appropriate word(s).
A presentation that begins with "The private sector spends more than $5 billion a year protecting itself from cyber attacks" uses the strategy of telling a story as an introductory technique
Indicate whether the statement is true or false
The situational approach to leadership holds that the effective leader shifts his or her emphasis between task accomplishment and member satisfaction
Indicate whether the statement is true or false.